Shipping & Returns

 

Shipping Information

We ship once a week from Winnipeg, MB, Canada using Canada Post. International Delivery times are by estimation as we are never sure how long your packages will be held at customs.

 

Easy Returns & Exchanges

We carry only a limited selection of carefully chosen, quality merchandise, and are confident you'll be happy with your order. If you receive a damaged item, a refund or exchange can be arranged. Please contact us immediately by using the contact form or emailing info@purlandhank.com with return in the subject line; damage must be reported within 48 hours of your order being delivered.